BAU vs Projects
Asking the team which is involved in BAU, the daily support of users, to deliver projects is a tough thing. BAU tends to take priority resulting on delayed and/or poor delivery of the project. A failing project can have significant impact on the business and how IT is perceived.
Experience is Key
In many of the cases, the BAU team needs to upskill during the delivery of the project. This adds more complexity and introduces risk. The team need to juggle between three potential areas – BAU, project delivery and upskilling.
How We can Help
Use our wide network of experts to your advantage. While your team can focus on the day-to-day tasks, we can give a hand with delivering the project. We finish with a handover that involves documentation and training, which results in a smooth transition from project to BAU. Get in touch now and tell us your requirements.